Case Study: Enhancing En Route's Global Operations with Dynamics 365 Business Central
Client: En Route
Industry: Travel Catering and Food Service Products
Project: Upgrade and Implementation of a Fully Integrated Global ERP and Supply Chain Solution
ERP Solution: Microsoft Dynamics 365 Business Central
Partner: Enhance Dynamics
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Business Challenges
En Route, a leading global supplier of innovative food service products to the travel industry was experiencing significant challenges with their existing Microsoft Dynamics NAV system. The system was unable to keep up with the growing demands of its six entities located across the UK, USA, UAE, and Australia.
The main issues included:
- Lack of real-time visibility into business operations across regions.
- Inefficient and disjointed supply chain processes.
- The need for a robust, integrated banking solution to streamline financial operations.
With a rapidly expanding global footprint, En Route required a comprehensive upgrade to a more advanced ERP system that could support its complex operations.
Solution: Upgrade to Dynamics 365 Business Central
Enhance Dynamics successfully upgraded En Route’s legacy Dynamics NAV system to Dynamics 365 Business Central (D365 BC), enabling all six entities to operate within a single, cohesive ERP environment. This upgrade provided:
- Unified Global Operations: Real-time visibility and consistency across all regions,
enhancing decision-making and operational efficiency.
- Scalable Infrastructure: A future-proof ERP solution capable of supporting En Route’s continued growth.
Integrated Supply Chain System
We implemented a fully integrated supply chain system that:
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- Optimised Inventory Management: Streamlined procurement, inventory, and distribution processes across all entities.
- Seamless EDI Integration: Connected En Route’s ERP with third-party warehouses across the globe, ensuring smooth communication and accurate order fulfilment.
Banking Module Integration
In addition to the core ERP and supply chain improvements, Enhance Dynamics built and integrated a sophisticated banking module tailored to En Route’s needs:
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- Automated Payment Approval: Implemented a payment approval workflow, reducing manual intervention and errors.
- Bank Payment Feeds: Enabled automated bank payment feeds, ensuring real-time updates and reconciliation of financial transactions.
The Results
The transition to Dynamics 365 Business Central has revolutionised En Route’s global operations. Key outcomes include:
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- Improved Operational Efficiency: Streamlined processes across all six entities, leading to better resource management and reduced operational costs.
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- Enhanced Supply Chain Visibility: Integrated supply chain processes with real-time data, improving inventory accuracy and customer satisfaction.
- Streamlined Financial Operations: The new banking module has automated and simplified financial workflows, leading to faster and more accurate financial reporting.
Client Testimonial
The move from our previous Microsoft partner to Enhance Dynamics has been invaluable to our business. With offices in London, Belgium, Dubai, Australia, and the USA, it is critical to our business that we have a sustainable ERP system in place globally, 24/7. Our successful partnership with Enhance Dynamics is continuing as we begin to scope our upgrade to Dynamics 365 Business Central
— Edward Herbert, Head of IT, En Route
Conclusion
By partnering with Enhance Dynamics, En Route has not only upgraded their ERP system but also achieved significant improvements in their supply chain and financial operations. As they continue to grow, we are proud to support them with the ongoing evolution of their Dynamics 365 Business Central platform.